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Samsung Error Codes & Diagnostics

Complete diagnostic directory for official Samsung fault codes. Verify root causes, safe troubleshooting steps, and replacement part numbers before calling a technician.

4
Total Codes
1
DIY Checkable
4C SafeUserCheck
Washing Machine

Samsung Washer 4C Error Code Explained: Meaning, Causes & Fix

Water Supply Error (The washer has detected that water is not entering the tub or water pressure is insufficient within the allotted filling time).

Top Causes:
Water supply tap / valve is turned off or partially closed.
Water inlet hose mesh filter screens are clogged with sediment or limescale.
Moderate DIY Diagnose →
C1 (21, 22, 54, 63) ProfessionalRequired
ductless-mini-split — Samsung indoor air conditioner units that display the C1 group of service codes described in Samsung support material

Samsung C1 codes: four faults Samsung sends straight to an engineer

Samsung publishes four indoor faults under a C1 heading with a two-digit detail: a defective room temperature sensor, a defective heat exchanger temperature sensor, a fan that is not rotating, and EEPROM data corruption. For all four, Samsung's stated instruction is to contact a service centre, so none of them has an owner-level remedy. Applies to: Samsung indoor air conditioner units that display the C1 group of service codes described in Samsung support material These four entries are drawn from Samsung indoor air conditioner support material. Samsung display conventions differ between generations and regions, and the same four faults appear on other Samsung equipment as longer numeric codes. Confirm against the manual for your own indoor unit before matching a detail digit to a component. Owner-safe checks: Read and photograph the full display, including both parts of the code, before the unit is switched off or the power is interrupted. | Establish whether the indoor fan produces any airflow at any setting, standing clear of the outlet while you check. | Compare the displayed room temperature with a separate thermometer and note both figures with the date. Qualified technician: Samsung's stated instruction for every fault in this group is to contact a service centre, and each of the four sits behind the indoor casing. | Do not run the system with an indoor fan that is not turning. Air moving across the coil is what keeps the refrigerant circuit inside its designed operating range.

Refer to qualified technician Diagnose →
C101/C102 ProfessionalRequired
ductless-mini-split — WindFree 3.0 AR C

Samsung WindFree C101 and C102 communication errors

On Samsung WindFree 3.0 AR C systems, C101 and C102 identify failed communication between indoor and outdoor equipment. The service path includes the interconnect cable, its terminal order and continuity, supply conditions, and control boards; the display alone cannot select a part. Applies to: WindFree 3.0 AR C Use this definition only for WindFree 3.0 AR C combinations covered by the cited Samsung service manual. Samsung assigns similar-looking codes differently across RAC, FJM, VRF, and appliance products. Owner-safe checks: Save the exact display, both model plates, first-occurrence timing, and the operating status of any other connected indoor units. Qualified technician: Cable continuity, terminal correction, live communication measurements, and control-board work require a qualified air-conditioning technician.

Refer to qualified technician Diagnose →
CF / CI / dF ProfessionalRequired
ductless-mini-split — Samsung indoor air conditioner units whose display shows the reminder and operating-mode characters described in Samsung support

Samsung CF, CI, and dF: three displays that are not faults at all

Samsung separates its indoor display characters into ones that need no service and ones that do. CF is a filter cleaning reminder, CI is the auto clean function running after the unit is switched off, and dF is the defrost operation during heating. Samsung states that the defrost display is not a product defect but one of the modes used to protect the outdoor unit. Applies to: Samsung indoor air conditioner units whose display shows the reminder and operating-mode characters described in Samsung support These three displays come from Samsung support material for indoor air conditioner units. Samsung markets equipment across many regions and display conventions differ between generations, so an older or a commercial Samsung indoor unit may not use the same characters. Check the manual supplied with the indoor unit before assuming a display is benign. Owner-safe checks: Read the two characters carefully, since a letter and a digit can look alike on a small indoor display at a distance. | Clean or replace the indoor filters following the manual for your unit, then clear the reminder using the remote control. | Time a defrost pause from when heating stops to when it returns, so an unusually long pause can be reported accurately. Qualified technician: A display that Samsung places in its service group, rather than these three, needs an authorised engineer and is not an owner task. | Frost that keeps returning after every defrost cycle, or a defrost pause that never ends, is a fault behind a normal-looking display and should be reported.

Refer to qualified technician Diagnose →